How to get help on CrowdRise

Find answers in the Study Hall, email Customer Support, or connect with your Success Specialist

We’re here to help

If questions come up or you need help while using CrowdRise, you can utilize the following resources:


Study Hall

Use the search bar at the top of the Study Hall to search for a topic that you need help with. Or you can chat with our Study Hall bot that pops up in the lower right hand corner to help you locate articles.


Contact Customer Support

CrowdRise is full of real humans who are available via email seven days a week, 9-5 ET. If you’d like to connect directly with a Customer Support Agent at CrowdRise to get help, you can reach them by simply submitting a request. A member of our team will respond as soon as possible.


Email your Success Specialist (Subscription Only)

If you’re on a subscription plan, you can reach out to your dedicated success specialist by shooting them an email.



If you would like to speak with someone from our Subscription team about Plans & Pricing for nonprofit or enterprise, you can put in a request Here and they'll schedule some quality time to connect with you live.