How can I delete my CrowdRise account?

Reach out to our Customer Support team to remove your nonprofit account. If you're an individual, remove your account under "Edit Profile" in Account settings.

Remove a nonprofit account

Crowdrise uses a third-party web service from GuideStar that contains information on over 1 million 501(c)3 nonprofits to populate out platform.

If you'd like your organization's page changed or removed from CrowdRise entirely, email us us and we'll help correct any issues.

To also ensure that you're removed from any other platform that imports data from GuideStar's system, Contact GuideStar with the request to remove your organization from their online giving service. This process takes about 48 hours.

You can also manage your organization's GuideStar profile by claiming your EIN on their site Here. While you're there, you'll want to OPT OUT of receiving donations from online platforms.

Remove a personal account

First, you'll want to verify that your account does not contain any campaigns and has raised no money. If you'd like to remove an account with campaigns or donations, Contact Us so we can help with it all.

  1. Log In to your CrowdRise account
  2. Navigate to your Edit Profile page
  3. Scroll all the way down and select the "Delete Account" button, then confirm your selection

Note: You’ll have the option to reclaim your account later as long as you log in using the same email address. Your account history will be retained.