How to customize a Registration/Ticketing Campaign

Steps to edit content, design and settings on a Registration/Ticketing Campaign


Registration and Ticketing is available on both a Standard Fundraising campaign and a Multiple-Team Fundraising campaign. To begin customizations, ensure that Registration/Ticketing is enabled under your Campaign Edit view.

Note: If you’re looking for information on how to set up your Registration/Ticketing flow (ticket options, prices, etc), check out this article.

Registration Campaign

How to Customize a Registration/Ticketing Campaign

From your Campaign Manager, select the Edit icon. Then, click Edit on the Campaign Card

Registration Edit

This will take you to your Campaign Editor:


Customize your Registration/ Ticketing Campaign


You will begin by editing the Content section of your campaign’s main landing page. Your landing page displays a Banner Image, Registration, Story, Gallery (photos) and your Leaderboards.

All edits preview in real-time on the right hand side of your screen.


Under the Header section, fill out basic details of your campaign including your Campaign Name, Beneficiary and Goal. Add a visually-compelling photo as a banner image.

Registration Banner Overlay

A default black overlay will apply to your image to make it readable against your campaign title and goal.

Adjust the overlay color and opacity, and even add a custom hex code value to match your Campaign’s theme.


Below the Header section, you will find the Register section. In the Register section, you can change your Registration/Ticketing event’s Title, Description, Date, Time and Location.

*If you are a Premium/Enterprise subscriber, you can also change the Section Title.


Note: These details can also be changed by clicking on the Registration & Ticketing card in your Campaign Editor where you initially set up your Registration/Ticketing.


Next, move on to the Story section to edit your campaign’s Story, event date and location.


*Edits to Section Titles and Section Headlines are available for nonprofits on our Premium and Enterprise subscriptions. For more on additional customizations such as these, check out our Section Management guide Here.


The Gallery section is where you add photos and video to your campaign’s landing page.


  • You may add up to 10 photos and 1 video in the Gallery
  • Photos must be larger than 600x400 pixels
  • Videos must be in a YouTube or Vimeo format


Finish customizing the Content section of your campaign landing page by configuring the Section Title, Headline and Description on your Leaderboard.*

Leaderboard Hidden Teams

If Multiple Teams are enabled, choose whether to display Teams, Fundraisers (individuals within teams) or Both.

Leaderboard Config

If there is a section you do not wish to include on your campaign, click the Hide Section icon below the Section tabs to hide.

Hide Section

Hidden sections are indicated by HIDDEN on the side of your Editor Toolbar:

Hidden Section-349115-edited

Note: the Header section cannot be hidden.

Click the “+” Icon to add additional, custom sections to your campaign’s landing page.*

Add Section-316661-edited

*Custom Section Titles, Headlines, Descriptions and Additional Sections are available on upgraded subscription plans.



Toggle to the Design tab to set a theme colors on your campaign. Include a logo to go in the top left hand corner of your campaign page, such as your organization’s official logo.

Design Tab

Link your campaign logo to your organization’s website, or to your nonprofit profile page. Then, toggle whether your Campaign Title or Amount Raised display on your campaign.*


Set a Facebook Custom Share Image and Text to preset the content that appears when someone shares this campaign on Facebook.*


*Exclusive to nonprofits on our Premium/Enterprise subscriptions.



Under the Settings tab, you can customize your Campaign URL. We recommend making it short, easy-to-share, and specific to this campaign. You may only change your URL once. The prior version of your URL will be automatically redirected to your new URL.

URL Editor

Below, toggle 3-5 settings (depending on whether Multiple Teams is enabled) to configure any restrictions or advanced features on your campaign.


  1. Disable New Fundraisers: Toggling New Teams Only prevents creation of new Teams on your Multi-Team campaign. Toggling All New Fundraisers prevents participants from creating new teams or joining existing ones.

2. Disable Donate Button: Prevent any donations to be made to your campaign. You can set your Donate button to turn off immediately (when changes are saved) or at a future date.

3. Require Registration/Ticket Purchase to Fundraise: This toggle removes the “Join Campaign” button from your campaign landing page. This prevents participants from creating a fundraising page without having to register.

4. Allow Offline Donations: Enable your supporters to attribute dollars raised outside of CrowdRise to their team pages.

5. Enable Fundraising Minimums: Set an amount and deadline for which individuals on your campaign must agree to raise a predefined amount of money by a specific date. In order to join the team and fundraise, individuals must enter their credit card information and agree to raise this amount of money or they will be charged the difference at the deadline.

You may also choose to add Checkpoints, which are smaller monetary milestones that your fundraisers need to raise prior to the final deadline.

Enable Fundraising Minimums

Note: A participant will only be prompted to agree to a Fundraising Minimum if they click the “Join Campaign”/”Join Team” button. They will not be prompted to agree to a fundraising minimum if they register and/or if a campaign page is created through registration.

Campaign Account Code: Implement a unique code on this campaign to display in your Report Center. If you have different initiatives, chapters or other campaign-specific markers, you can keep track of them by including an Account Code in the space provided.

Google Analytics Tracking ID: If you have a Google Analytics account, include your Tracking ID here to track the traffic on this campaign.**

Account Code Google

*Fundraising Minimums, Campaign Account Codes and Google Analytics Tracking IDs are available to nonprofits on Premium and Enterprise subscriptions.

**Proper Google Analytics Tracking requires an additional step to implement successfully. Reach out to your Success Specialist for more details.


Customizing your Team Page

If you have Multiple-Teams enabled, you also have the ability to customize the default team page on your Multi-team Campaign. The content, design and settings that you add here will apply to the team campaigns that your supporters create when they join your campaign.

To edit the default team page, select Teams from the dropdown at the top of your Edit Toolbar:

Team Page Toggle-102972-edited



Set the team pages’ default photos, video, goal and story.


Most importantly, control the beneficiary selection for any teams fundraising on your Multiple-team Campaign. Under Beneficiary, designate whether you will allow your teams to fundraise for any nonprofit of their choice, or, require them to only fundraise for nonprofits you pre-select.


Tip: In most cases, you will want to select “Require teams to fundraise for specific nonprofits” and select only your nonprofit as a beneficiary. Be sure to finalize this setting prior to sending out your link to your supporters.



Switch to the Design tab to determine whether you will allow participants on your campaign to Customize the themes of their teams, meaning changing colors and a header logo.

Team Page Design-634695-edited

Leave the Custom Themes toggle off if you would like to keep your colors and logos consistent for every team on your campaign. Toggle this setting on to give your teams the ability to further customize their campaigns.



Finally, go to the Settings tab to determine whether:

  • Teams will be able to add Offline Donations
  • You would like donation dollar amounts to display under the Recent Donations section

Team Page Settings-724152-edited


Preview Mobile

All CrowdRise campaigns are mobile-optimized, so each page is built to look great on any kind of device. Toggle the icons to preview your campaign on a tablet and a smartphone.

Mobile Preview

Tip: Remember to hit Save at every change. Once your edits are completed, return to your Campaign Manager by clicking the “x” in the top left hand corner of the Editor toolbar.

Once you have returned to your Campaign Edit view, click the View icon in the top right hand corner to see your changes as they will appear to external users.



See also:

How to customize a Donate-Only Campaign

How to customize a Standard Fundraising Campaign

How to customize a Multiple-team Campaign